As your Red Carpet Lease Agreement states, Ford Credit expects vehicles to be returned in good condition allowing for normal wear and tear.

Your lease agreement includes information regarding vehicle wear and tear, which relates to your financial and legal responsibilities at lease end. One of our goals at Ford Credit is to make the lease end process simple and easy for you. Included in the Pre-Termination Communication is a Wear and Tear Template to assist you with identifying excess wear and tear. We have also prepared detailed wear and tear definitions, and a few examples to help determine if your Red Carpet Lease vehicle contains any excess wear and tear.

We encourage you to have any damage to your vehicle repaired prior to lease end to help you avoid any excess wear and tear charges.

NORMAL WEAR & TEAR

Indications of everyday use are expected and will not result in any additional charges. Under normal driving conditions, and with routine preventative maintenance, you will most likely not be assessed any excess wear and tear charges.

Proper preventative maintenance includes:

• Oil changes and filters*
• Inspections of belts and hoses*
• Tire rotations*
• Regular checks of tire pressure
• Wash and wax your vehicle regularly to protect its paint and finish

*(Perform scheduled maintenance as indicated in your Owner's Manual)

EXCESS WEAR & TEAR

Excess wear and tear is the result of damage to a vehicle that does not fall within Ford Credit's guidelines.

To assist you in determining if damage to your lease vehicle is considered normal or excess wear and tear, simply select the appropriate section below.

You are also responsible for replacing any items that have been lost or damaged. Such items include outside mirrors, wheel covers, and antennas. Many items that are considered excess may be covered by your insurance policy. For example, if your vehicle is in an accident, or if your windshield is cracked, you may want to file an insurance claim. If the damage is covered under your insurance policy, your expenses may be covered in full or limited to your deductible.

If excess wear and tear has been identified at the end of your lease, or if the kilometrage on your vehicle exceeds the kilometrage allowed in your lease, you will be responsible for paying the assessed charges. These charges will be collected at vehicle turn-in, and can be deducted from your security deposit. Any charges over and above your security deposit amount will be your responsibility. Of course, if there are no additional charges, your full security deposit will be refunded to you.