EXTERIOR CHARGEABLE WEAR & TEAR

The following exterior wear and tear is chargeable:

• All dents that are larger than the acceptable area defined on the Wear and Tear Template [85.7mm x 57.2mm] or [3 3/8" x 2 1/4" inch]
• All scratches that break the paint that are larger than the acceptable area defined on the Wear and Tear Template [85.7mm x 57.2mm] or [3 3/8" x 2 1/4" inch]
• A total of either four or more dents, and / or scratches that break the paint on a single exterior body panel (regardless of size). In these cases all are chargeable, and the entire panel must be repaired.
• Scratches or cracks in excess of 50.8mm (2 inches) in length on the light lenses, body molding or window trim. Refer to the Wear and Tear Template.
• All broken or missing parts
• Paint damage from organic fallout (e.g. insect decomposition, bird droppings)
• Customer affixed decals which cannot be removed without damaging the paintwork
• Holes drilled in the vehicle body

Exterior Examples of Chargeable Wear and Tear: Dent, Scratch, Broken Parts, Missing Parts

EXTERIOR ACCEPTABLE WEAR & TEAR

The following exterior wear and tear is acceptable:

• All scratches and scuffs that do NOT break the paint, regardless of size.
• Up to three dents, and / or scratches that DO break the paint per body panel, provided that they are all within the acceptable area defined on the Wear and Tear Template [85.7mm x 57.2mm] or [3 3/8" x 2 1/4" inch].
• Scratches or cracks of 50.8mm (2 inches) in length or less on the light lenses, body molding or window trim. Refer to the Wear and Tear Template.
• Scratches, gouges, and rust to truck beds.
• Small stone chips (5 mm or less in size) in the paint finish
• Paint damage from cleanable road tar, industrial road tar, and atmospheric conditions.

DISCLAIMER: Information provided in this section is for example purposes only.  Ford Credit recommends that you visit your local Ford or Lincoln dealership or contact the Ford Credit Service Centre for details.